SHB Partners with Huawei for Digital Transformation Strategy

Hanoi Commercial Joint Stock Bank (SHB) has partnered with Huawei Technology Group to enhance its digital banking capabilities. This collaboration focuses on three main areas: modernizing banking operations, developing flexible technology, and improving operational capacity. SHB aims to implement its '5 FIRST' principles — Data + AI First, People First, Cloud First, Security First, and Mobile First — to build a customer-centric ecosystem. By 2035, the bank plans to establish itself as a modern, green, and digital bank in the region, viewing technology as a key driver for competitiveness and customer experience.